Privacy Policy

Last updated: May 2026

We are committed to protecting and respecting your privacy in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. This policy explains how we collect, use, and secure your personal data when you visit our website or purchase our handmade pottery.

1. The Personal Data We Collect
When you make a purchase or contact us, we collect the personal information you give us, which includes:

• Identity Data: Your full name.
• Contact Data: Your delivery address, billing address, email address, and phone number.
• Transaction Data: Details of the specific pottery products you have purchased from us.

2. How and Why We Use Your Data
We only use your data when the law allows us to. Most commonly, we use your data to:

• Fulfil Your Order: Process your payment, package your pottery, and deliver your items.
• Customer Support: Answer your queries or process returns via email or website messenger.
• Legal Obligations: Comply with UK tax and bookkeeping laws (e.g., maintaining sales receipts).

3. Sharing Your Data with Third Parties
We do not sell your personal data. To run our business and deliver your order, we must share your information with a few trusted service providers:

• Payment Processors: Square and PayPal, to securely handle your transaction. We never see or store your credit card details.
• Delivery Couriers: Evri and Evri International, so they can ship your package and send you tracking notifications via text or email.
• Website Platform: Our hosting provider, to keep our online store operational.

4. Data Retention
We will only keep your personal data for as long as necessary to fulfil the purposes we collected it for. By UK law, we must keep basic transaction data about our customers for 6 years for tax purposes.

5. Data Security
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorised way. Our website uses an active SSL certificate to encrypt all data transmitted through our checkout.

6. Your Legal Rights
Under UK GDPR, you have the right to look at the personal data we hold about you, ask us to correct any mistakes, or request that we delete your data entirely (except where we are legally required to keep it for tax reasons).

7. Cookies
Our website uses essential cookies to make our online shopping cart function properly. We do not use tracking or advertising cookies without your explicit consent via our website banner.

8. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your legal data rights, please contact us at: 

info@gabrielnichols.co.uk

Gabriel Nichols Pottery, Unit 4, The Artisan Units, Humber Bridge Garden Centre, Far Ings Road, Batron Upon Humber, DB18 5RF.